Privacy Policy

This Privacy Policy explains how OneLife Group, Inc. (“OneLife Secret”, “we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you use our website https://www.onelifesecret.com, make a purchase, contact us, or engage with us through any digital or social platform.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Who We Are

OneLife Group, Inc. is a U.S.-based e-commerce company. We serve customers worldwide and are committed to responsible data handling and transparency.

Business Address:
OneLife Group, Inc.
700 Nimes Rd, Los Angeles, CA 90077, USA

Contact Email: contact@onelifesecret.com
Contact Form: https://www.onelifesecret.com/contact-us

2. Information We Collect

We collect both personally identifiable information (“PII”) and non-personally identifiable information (“non-PII”) when you visit or interact with our website.

A. Personal Information You Provide Voluntarily

• Full name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely via Stripe, PayPal, or other PCI-compliant partners)

• Account credentials (if you register an account)

• Order history and product preferences

• Customer support communications

B. Automatically Collected Data

• Device type and model

• Operating system and browser type

• IP address and geolocation (approximate)

• Referral source

• Pages visited, time spent on site

• Cart actions, clicks, and checkout activity

• Language preference and time zone

C. Marketing and Communication Data

• Marketing preferences

• Feedback from surveys or product reviews

• Email interaction metrics (e.g., opens, clicks)

D. Information from Third Parties

We may receive limited data from platforms such as:

• Facebook/Meta

• Google (Ads, Analytics, OAuth)

• PayPal, Stripe (payment metadata)

• Affiliate marketing partners

3. How We Use Your Information

We use your data to:

• Fulfill and manage your orders and deliveries

• Create and manage your account

• Provide customer support

• Send newsletters, promotions, or updates (only if you opt in)

• Personalize your shopping experience

• Improve website performance and user experience

• Prevent fraud or unauthorized use

• Comply with legal, tax, and regulatory obligations

We do not sell or rent your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Remember your cart, login, and preferences

• Enhance website functionality and speed

• Analyze website traffic via Google Analytics

• Deliver targeted ads via Google Ads, Meta Ads

You can disable cookies in your browser settings. Some features may stop working if essential cookies are disabled.

5. Who We Share Your Information With

We only share your data with trusted service providers who help operate our business:

A. Essential Service Providers

• Stripe, PayPal (payment processing)

• USPS, DHL, FedEx (shipping & logistics)

• WooCommerce and order management tools

B. Marketing & Analytics Partners

• Google Ads, Google Analytics

• Facebook/Instagram Ads

• Email providers (e.g., Klaviyo, Mailchimp)

C. Legal Compliance

We may disclose your information to comply with legal obligations or enforce our policies.

We never sell your information to third parties.

6. International Data Transfers

We operate globally. While your data is stored primarily in the U.S., it may be transferred to other countries. When we do this, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses (SCCs)

• Partnering with GDPR/CCPA-compliant platforms

7. Your Rights and Choices

For EU/EEA Residents (GDPR):

• Right to Access

• Right to Rectify

• Right to Erasure

• Right to Restrict Processing

• Right to Object

• Right to Data Portability

For California Residents (CCPA):

• Right to Know

• Right to Delete

• Right to Opt Out (we don’t sell your data)

• Right to Non-Discrimination

To make a privacy request, email us at contact@onelifesecret.com.

8. Data Security

We implement strong security measures:

• SSL encryption for all transactions

• PCI-DSS compliant payment systems

• Secure server hosting

• Malware/firewall protection

• Access restricted to authorized personnel

• Routine vulnerability scans

Although we do our best to protect your information, no system is 100% secure. Please report any suspicious activity immediately.

9. Data Retention

We retain your data only as long as necessary to:

• Complete your transactions

• Meet tax, accounting, and legal requirements

• Improve services and resolve disputes

Inactive accounts may be securely archived or deleted after 12–24 months of inactivity.

10. Children’s Privacy

We do not knowingly collect or process data from children under 14. If you believe a child has submitted personal information, contact us, and we will promptly delete the data.

11. Third-Party Links

Our website may include links or embedded content from other sites (e.g., YouTube, Facebook). We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

12. Managing Your Preferences

You may:

• Update account info by logging in

• Unsubscribe from emails via links in any message

• Request data deletion by emailing contact@onelifesecret.com

We respond to all requests within 30 days as required by law.

13. Contact Us

For questions about this Privacy Policy, or to exercise your rights, contact:

OneLife Group, Inc.
📧 contact@onelifesecret.com
🌐 https://www.onelifesecret.com/contact-us

14. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent changes.

Please review this policy regularly to stay informed.